Of course, I would not be telling the truth if I said there wasnt the appeal of you being local to where I live, but there are other supermarket stores in the local area, and I would not choose to work there. 9 answers. Thank you so much! After everything we have gone over in this interview, do you have any hesitancy in offering me the position? I do best in a supportive environment with room to grow, the ability to ask questions, and healthy coworker relationships. I gave my two weeks' notice and left on good terms. While I have never created displays, I worked for three years with a florist and learned how to create beautiful bouquets. Share with the interviewer how you would like to be recognized for your hard work. Instead of making it seem like the supervisor was at fault for not communicating in the manner you would have liked, let the interviewer know that you try to find a way to communicate that you both understand. Waitrose Interview Questions (2023) | Glassdoor Talk to the interviewer about a time you have handled a supervisor who does not interact with you in a way you like. You must create your own answers, and be prepared for any interview question in any interview. We coach each other on sales techniques and share success stories. If the organization implemented the change, describe the results from that change. What is the interview process like at Waitrose & Partners? Be sure to give a more in-depth answer than the typical 'I am looking for growth' answer many interviewers hear. I have worked in retail for five years and have worked independently and with other team members, depending on where I worked. I believe a management role with Waitrose would be a great next step in my career.". Merely share that you have the means to get to work consistently and on time. Candidates applying for Shop Assistant had the quickest hiring process (on average 5 days), whereas Hospitality Partner roles had the slowest hiring process (on average 21 days). I cannot work in an environment that feels negative or toxic. Understanding the company's views on leadership will help you see if your leadership style will fit the company culture. Waitrose Interview Questions in Sheffield, UK - glassdoor.sg If there is a recurring problem, you may decide to withdraw it from sale and make improvements. Waitrose Interview Questions in Bath | Glassdoor ", "In the past, I have worked best with managers who are strong mentors but also offer autonomy when it comes to the tasks they know I am well versed in.". No pressure at all. I am excited to bring these qualities to this position with Waitrose.". ", "No, nothing negative will show up in my reference check. The only time I was unable to cover a shift was when I had an exam at University that I could not miss. I do my best always to be available and present when expected.". The questions were easy to answer on the spot and required little to no preparation. Interview questions and answers were first added on July 30th, 2018. Im on step two ! When the workforce is engaged, it helps shape the company's future success.". There are many different leadership styles: autocratic, democratic, servant, pacesetting, coaching, collaborative, affiliative, and more. I interviewed at Waitrose. I just wanted to thank you so very much. Richard McMunn is a former Fire Officer turned interview coach who has over 20 years experience within the recruitment industry. Interview Questions for Waitrose Supermarket Assistant.Tell me about how you worked effectively under pressure.What is most significant to you in an Executive Waitrose Supermarket Assistant. The displays I have seen in your stores are fascinating, and I would love to be a part of that creative flair. Focus on describing the positive reasons for wearing a uniform. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. 5 TIPS FOR PASSING THE WAITROSE INTERVIEW! Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Sales contests, for example, are a great way to motivate me.". They just asked you standard interview questions that you would know. First is the psychometric tests followed by a group interview and then a solo interview. ", "My most recent employer would say that I am a person of integrity. If you disable this cookie, we will not be able to save your preferences. Full Suggested Answer & Detailed Response, Question 8, Take a look at our customer reviews and feedback where our customers share theirpositive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). It's great to be 10-15 minutes early rather than just showing up on the dot. 11 years ago. Top 20 Waitrose Interview Questions & Answers 2023 This means that every time you visit this website you will need to enable or disable cookies again. Which all went well. Last year my earnings were ?52,000, and I would like to stay in the same range or slightly higher based on my years of experience in this industry. It felt excellent to go above the call of duty that day.". The hours were just not right for me in the end which is a shame. We were having some problems with theft because of it. This has been the GREATEST tutorial for me while preparing for my 'Behavioral' interview. If you have suggested change in another area of your life, use that example in your response. "I have a lot of qualities that transfer well into a retail-based position. "I feel that performance incentives are a great idea. I believe this will help my confidence grow and my sales skills as well.". Then once got through that stage. The process took 3 weeks. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Waitrose's core values are mentioned on its website and mentioned here: 'As co-owners we all have a share in the business and a shared commitment to go above and beyond for each other and our customers. After these questions, you are giving an assessment task that outlines a scenario that you may encounter on the job. I love your products, and your company culture seems great, too. After identifying three qualities that make you an excellent fit for the role, explain why these qualities will benefit Waitrose if hired. Pass the Waitrose Interview | 12 Sample Questions & Answers Describe a stressful situation at work and how you handled it? If your previous employer would say that you have a flawed character or are dishonest, you will need to clear that up in your interview, giving your side of the story. Heres the FULL LIST of interview questions for the WAITROSE INTERVIEW: Waitrose has an exceptional, high-quality presence in all of its stores. You had a group task to do, and then an individual interview with a manager. Still not convinced? I do not have a criminal record and have never even had a ticket or citation issued.". Here are the two questions we recommend you ask in order to portray a positive and enthusiastic attitude: QUESTION Apart from providing exceptional customer service, what else can I do in this role to ensure I meet the requirements and expectations of Waitrose? The interviewer asks this question to see what type of employee you will be if hired. The interviewer asks this question to see what work environment you dislike to see if you will be a good fit for the company culture. I have a well-maintained vehicle, and I am comfortable with the amount of travel required to get to work every day. It is best to describe your ideal employer as one that is the same as Waitrose. I feel that having a satisfied customer is most important, and sometimes refusing a return is not worth the bad word of mouth or risk of negative online reviews. The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions. Tell us about yourself? The hiring process at Waitrose takes an average of 16 days when considering 7 user submitted interviews across all job titles. Answer dates might appear two to three weeks before they were published. Order today and you will get this bonus guide FREE offer available for a limited time only. From what I understand, if a customer is not happy with a product that has been bought in a Waitrose store, customers can return the item or package, along with their proof of purchase, within 35 days. Retail and customer service-based roles often require diplomacy when working with the public. I applied online. There were scenario based questions but with lots of others stemming off them. When there is a problem in the workplace, I am the one people seek to resolve the issue. "I would be very excited about obtaining a role in leadership within Waitrose in the future. ", "My most challenging position, and also my favorite position, would be my current role as a customer service representative with company ABC. ", "I would describe my communication skills as above average. What specifically has attracted you to Waitrose and why do you think you would be a good fit for this role? Be sure to mention how you have handled rude or belligerent customers in the past while following company policy. Thanks a lot! I then ask if there is anything else I can help them with. Employees interested in future leadership roles generally have a strong work ethic and are more motivated to succeed than their coworkers. What skills do you possess that you think would be an asset to our team? Waitrose Warehouse Assistant Interview Questions | Glassdoor If I were a manager and caught an employee stealing, I would terminate them immediately. The interview process was easy and enjoyable. "I have worked in retail for the past eight years. Show the interviewer that you rose to the challenge and were excited to push yourself to be the best. Interviews. You want to be honest in your response without sounding needy. I handle surprises using common sense and keeping courtesy to others top of mind.". I would guess that the reason an explanation has to be given is that it provides you with useful information relating to a specific product. Asked 24 October 2017. Who has created the answers to the interview questions? No pressure at all. If I have a question or require assistance from my supervisor, I do not hesitate to ask them.". Performance incentives can be very motivating. Assure the interviewer that you are a team player and put the company's needs first. Find additional company focused interview questions by practicing from one of our industry sets. I was sick for two days, and a note from my doctor accompanied those. What is your most important success so far? Waitrose Group Assessment Guidance and Practice The selection process for the John Lewis Partnership (JLP) can see candidates participating in number of different types of interview. I am someone who has lots of experience taking care of customers and I am able to work hard under pressure as and when required, and also work as part of a diverse team to achieve the daily tasks required in this role. 4 answers . Asking the right questions and very brief. The job description should have prepared you for the shifts you will be asked to work. TIP #2 During your Waitrose interview, we advise that you focus on demonstrating the core qualities and attributes of customer service, working hard under pressure, strong attention to detail, resolving customer complaints and queries, being a positive team player, having a flexible approach to work and also going above and beyond what is required for customers when needed. I interviewed at Waitrose (London, England) in Aug 2020 Interview A one-to-one interview that included both behavioural and technical questions, which are tailored for STAR-style responses. Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. I offered to help her out to her car, and she gratefully accepted. She had a stroller, a couple of kids, and a lot of bags to carry. First is the psychometric tests followed by a group interview and then a solo interview. The interviewer asks this question to see if your leadership style will work with the company culture. Be sure to end your response on a positive note and tell the interviewer how you are excited to have the opportunity to interview for the position with their company. If you want to ace your upcoming interview, practice with our topical-based interview question sets. I was late to work only once last year due to a snowstorm that stalled all of our employees' commutes - including those with personal vehicles. Explain to the interviewer what your ideal employer looks like so they can determine if you will be a good fit for the company culture. The result has been a positive work environment with healthy competition. Very detailed o line application process. The interviewer wants to know what you hope to gain by working for Waitrose. Had to do a task, too. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. What plans do you have over the coming 5 to 10 years? TIP #5 At the end of your Waitrose interview, you may be given the opportunity to ask the panel some questions. One time a situation did not go the way you expected, How would you deal with a customer complaint, when in the past have I shown time management, Tell me an example of when you received a good customer service, describe your experience and how would you apply that experience to working in this company. Focus on giving an example of going above and beyond the typical job duties that will make you stand out from other candidates. It will not look good for you if you say nothing will show up during your reference check and something does. There were scenario based questions but with lots of others stemming off them. He is about to become a wealthy quarterback, but at that time he wanted to sell Philadelphia on why he is the guy they need as a leader. How would you manage food temperature in the freezers/ fridges? We worked together for a couple of overtime hours that day and were able to catch her up on everything. This is the company I see enjoying a long career with, and I am excited about this opportunity.". ", "I have two copies of letters of recommendation if you want them for your file. I have worked in a leadership capacity for the past five years and love sharing my knowledge and experience with others. The hiring process at Waitrose takes an average of 19 days when considering 1,343 user submitted interviews across all job titles. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. In my current position, we have a leaderboard, and I like that concept because it creates a healthy bit of personal competition for me as well. If you are unsure of the management style at Waitrose, try to leave your answer as open as possible. Focus on describing your written and verbal communication skills. The process took 2 weeks. I hope once I complete my education that, I can be given full-time hours for the summer. Focus on describing what form of reliable transportation you will use to get to work if hired. Why do you want this job and what can you specifically bring to the role? Q2. They also guide our commitment to empower all Partners who work here, whichever part of the business they work in:DO RIGHT: We act with integrity and use our judgement to do the right thing.ALL OR NOTHING: We put everything we have into everything we do.GIVE MORE THAN YOU TAKE: We put more in, so everyone gets more out.BE YOURSELF. The hiring manager wants to see that you performed exhaustive research and can tell them about the founder, the history, partnerships, and services offered. Waitrose Supermarket Assistant Interview Questions | Glassdoor Assure the interviewer that you can handle a situation like this with poise while keeping the customer happy and the needs of the company in mind as well. Waitrose Interview Questions [+Includes Best Answers] - WorkNearYou Hurts discussed many things in the video, but the most . All rights reserved. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Can you describe the management style here? First is the psychometric tests followed by a group interview and then a solo interview. If I could express a preference, I feel that I am best with a manager who allows me autonomy while still investing time in me through mentorship and training. They want to hear that you plan to avoid being late to work and that you call your supervisor if you are going to be tardy. That shows you are proactive and value workplace relationships and communicating with others. The interviewer wants to see that you are self-aware and understand the type of manager or employer that brings out the best in you. Waitrose offers a collaborative environment where ideas are shared, and all employees are encouraged to help the company succeed. No pressure at all. Assure the interviewer that you can be trusted while describing what your most recent employer would say about your character and integrity. Upvote 2 Downvote I am also open to additional hours when I am not engaged in my college classes and coursework.". Applied online and passed the online assessment. Hiring managers are always looking for ways their future employees can benefit the organization, so this is the perfect opportunity to show how you will do that. I want to work in a supervisory position, but that was not possible in my previous place of employment because of the company structure. Using the posted salary range will help you determine what salary range you would expect if hired for the position. Most Waitrose job postings have many job duties you will be asked to perform. ", "This job will fit perfectly surrounding my school schedule. Good process overall. You may or may not like performance incentives. My dad got rear-ended one time when driving me to school. If you cancel before the 30-day trial ends, you will not be charged. Well structured and flexible: few questions about how to deal with difficult situations and how to deal with team work. I suggested we install a couple of cameras inside the store to deter anyone from stealing. PassYOURinterview at the first attempt! QUESTION Waitrose has an exceptional reputation within the industry. As a retail employee, you will come across customers who want to argue with store policy. The hiring process at Waitrose takes an average of 21.05 days when considering 42 user submitted interviews across all job titles. I gave two weeks' notice and left the company on good terms.". Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. These skills make me a strong fit for this role as this position requires a high level of organization, interpersonal skills to effectively interact with customers and coworkers, and integrity to always do the right thing. It is a definite plus if you have cheered on your competitors and helped them along the way. Waitrose Night Shift Stock Replenishment Interview Questions Talk to the interviewer about a time when you were able to suggest a change in the workplace. Waitrose is the supermarket division of the John Lewis Partnership. They asked basic questions which were simple and easy to answer. 304 questions and/or answers were updated by Krista Wenz on September 13th, 2022. Was one on one and answered about the job I was the given scenarios on the shop and had to put jobs in priority order. We have eliminated all risk for you. I ask them if they have questions, I actively listen, and I am great at reading body language. "I have a strong creative flair and enjoy creating attractive displays. In addition to handling change, the interviewer wants to see if you can recognize when change is required and be confident enough to present that to your organization. Most places I have worked for have policies in place for these types of scenarios, and I am happy to follow the procedures put in place by Waitrose.". Purchase the full package below for just 4.99 to download the answer to this and all of the interview questions featured on this page! The actual interview took around 45min, again give examples of good customer service, time when you went out of your way to help, how you cope under pressure etc. The interviewer would like to hear that you want to become a leader with Waitrose so they can mentor you into a management role. I learned a great deal during that time. Tasks required are mainly focused on show how you can organize stuff. Be sure to highlight your favorite and most challenging positions. "Yes, I have worn a uniform for work at restaurant XYZ and when I was a retail manager for company ABC. What I like most about this position is being in charge of training new employees and conducting annual performance evaluations. I have three copies of performance reviews and letters of recommendation for your file if you would like them. If you sound cocky or arrogant, the hiring manager may feel you would be challenging to work with. One time a situation did not go the way you expected, How would you deal with a customer complaint, Asked how I would deal with workplace situations, Tell us about a time you adapted your style to suit someone else. So there is no risk. I ended up winning 7 of the 12 contests! ", "I do not require performance incentives to do a great job. Reliable transportation can be a personal vehicle, Uber, public transportation, carpool, motorcycle or bicycle, or walking. If you have unique ideas for creative displays, let the interviewer know your thoughts. This position was also my favorite because it was such a great challenge. It may not be possible for everything to work out smoothly, such as getting your shift covered or making it to work on time. 2023 PassMyInterview.com. Felt like a formality rather than a real test of an interview. I want to learn the fundamentals of sales and become comfortable with both sides of the business. Explain how working for Waitrose will benefit you in your career. Waitrose interview details in Ipswich: 11 interview questions and 7 interview reviews posted anonymously by Waitrose interview candidates. This question determines if you can function well in a competitive environment. Waitrose interview details in Sheffield, UK: 14 interview questions and 9 interview reviews posted anonymously by Waitrose interview candidates. Sick children, traffic, car breakdowns the list goes on. This is so helpful. Full Suggested Answer & Detailed Response, Question 6, If you gave notice, they want to understand what you did not like about your job to see if you would fit in with the company culture. Heres why you should buy with PassMyInterview.com. After describing what you have learned, explain why Waitrose stands out more than other companies. I have worked in a leadership role for five years and always lead by example. Glassdoor users rated their interview experience at. 3. I like to know that my efforts are noticed from time to time. Focus on reviewing Waitrose's return policy before your interview. It costs quite a bit of time and money to conduct reference checks, so they want to know ahead of time if there will be a reason for you to be disqualified as a viable candidate. I was very proud of the suggestion that I made, and that upper management and my manager had the confidence in me to make the change. ", "I am very much self-driven and self-motivated. First is the psychometric tests followed by a group interview and then a solo interview. Very laid-back, almost forgot I was in an interview. Be sure you answer honestly, so your response aligns with your employer's. Perhaps another store in future. The complaint steps literally saved me for my interview earlier, thank you!!:). Within the Waitrose Interview Questions and Answers guide we have provided you with suggested answers and tips for utilising STAR. What is the interview process like at Waitrose? The group task will be a situational one with a scenario to answer, and the solo interview is with a set number of questions, went in for a group interview where we had to do a task involving discussing what order we would do certain tasks and then a quick 1-1 interview where they only asked a few questions, I applied online. TIP #3 During your Waitrose interview, there is a strong possibility you will get asked situational or competency-based questions that require you to give an example of when you worked as part of a team, provided great customer service, dealt with a customer issue and also worked hard to solve a problem. Discuss with the interviewer how you would handle an aggressive customer while remaining calm and professional. 2023 PassMyInterview.com. After assuming a management position, our turnover rate decreased by 30%. I find this leadership style effective since my team members feel included and trusted and are more likely to take pride in ownership of their work. You can find out more about which cookies we are using or switch them off in settings. Focus on being direct and honest, and explain why you left your last place of employment. I interviewed at Waitrose, Online assessment Group assessment looking at priority of tasks of a typical day and customer service tasks 1 to 1 interview asking uniform sizes and working availability, questions about hobbies and previous experience. I have been slowly building my credit and recently qualified for a mortgage to purchase another home. The interview process was easy and enjoyable. Before your interview, you must review the company's job description to give yourself a keen understanding of the qualities they desire in their successful candidate. Prior to attending your Waitrose interview, we strongly advise you learn a little bit about the brand, their history and also why specifically you want to work for them as opposed to the many other supermarket chains within your area. Full Suggested Answer & Detailed Response, Question 5, Your job duties will include speaking with customers, coworkers, and managers. I did not rate myself higher because I feel everyone can improve their skills as no one is perfect.". Stupidly hard questions for the role - it was like I was interviewing to be CEO. I understand that retail can be challenging because of the multiple personalities you are faced with daily. You will get the best work from me if I am being treated with respect and feel appreciated.". ", "I believe with a little training, I could very easily create some attractive displays. Which all went well. The hiring process at Waitrose takes an average of 16 days when considering 7 user submitted interviews across all job titles. During my research in preparation for this interview, I studied your website, and I have been especially concentrating on your customer service guidelines. Perhaps you want to learn how to work in a leadership position or learn how to work in sales.