I've had rental car companies put holds of $300-$500 on my credit card. Started June 21, 2021, By Customs officials will not be available at the ship during check-in to register valuables. IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. Please practice wearing your life jacket. You will be responsible for all costs you incur to join the vessel at the next port. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. Prescription Marinol, which is used by some as an alternative to marijuana, is permitted. In limited situations (either on board or ashore), we may find it necessary to ask an individual to make alternate travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services. My experience has been the same as Krazy Kruizers. Want to read your email, catch up on the latest news and check your finances? The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). Ship Identification Card: Upon completion of check-in you will receive a ship identification card. Internet is accessible from the comfort of workstations on board or from a personal laptop. If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. We offer a fully digital service bringing you the latest in high quality, photographic products such as Joe Craig Black Label Art Photography, an exclusive portrait service for Holland America Lines guests that redefines cruise photography sittings are limited so please book early. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. How about a wine package or two? Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. Plus, I do not think they really want to take the time to check each account onboard to enforce the restrictions HAL places on some OBC. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. It also saves you from checking a bunch of charges on your on board account. Receive our most popular amenities - Shore Excursions, Signature Beverage Package, Specialty Dining, and our most popular Wi-Fi - included in one premium cruise package. Mosquito-borne Illnesses:Malaria, dengue fever, yellow fever and Chikungunya are found in many tropical and subtropical areas of the world. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. Yes, you are correct. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). We strongly encourage you to complete the check-in process at our website athollandamerica.com and to download the Holland America Line Navigator App. Preparing for your Holland America Line cruise is now easier, faster and more convenient than ever. If you have questions about visa requirements, call CIBTvisas at 1-866-935-8472. The Lido with fresh, cooked-to-order specialties for breakfast and lunch. Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. Sharing of any beverage or the package is not permitted. Therefore I will have to have a hold put on my card for $420X6. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. LauraS will be reduced by the amount of your OBC when they charge your credit card at the end of the cruise. We're sorry, this promotion has ended. It happened to us once and we were very glad we had enough until getting reimbursed back home. Great post Roz! Please keep in mind that the drug laws in many countries can be very restrictive and the penalties severe. The luggage tags are clearly marked with your ship name. From time to time guests encounter transportation delays in getting to their cruise ship. holland america scedule from rotterdam to the usa. Please go to our website at hollandamerica.comand complete the Online Check-In process prior to your sail date. Cruise lines are no different. Flight options can be managed by logging into your cruise profile at www.hollandamerica.com. Intimate dining featuring Double R Ranch Beef and fresh seafood. Discussed here very regularly. Cash is accepted in our casinos. Please contact the Guest Accessibility Department prior to sailing if you will require oxygen while on your cruise. On Grand Voyages when suggested attire is Formal, suits or dresses are recommended. Our embarkation procedures are smooth and easyyou carry nothing but your hand baggage, and everything is beautifully organized. Made-to-order entres and casual dinner in the Lido. Registration is free and there is no obligation to bid. Please don't blame me if this turns out not to be true, I'm just relaying what I was told. Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. Its funny you say this-we are going on a Celebrity cruise in March in a Sky suite with all 4 perks included. Limited time offer, Savings for Onboard Bookings Only. Other exclusions and terms may apply; void where prohibited. Upon disembarkation, your bags are delivered directly back home. You must be able to care for yourself. Other restrictions and exclusions may apply. Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. All mail is subject to local postal office procedures and rates in the port mailed. Accessible Transfer Requirements: If you require a lift for boarding the transfer vehicle, please contact us or have your travel advisor advise our Guest Accessibility Department (please see contact information in the GUESTS WITH DISABILITIES section) as soon as possible, so we can arrange a special transfer. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. Onboard Credit: Depending on stateroom category, guests receive up to $150 onboard credit per person that can be used for a variety of amenities, including specialty Your booking will be credited to, and finalized by, your preferred travel advisor. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Also, you will need your ship card when you disembark. Plastic water bottles are not allowed. Unused TA credits were credited back to our credit card at the end of the cruise. By The plan can be activated on any device, but only one device can be actively connected at a time. Please call the Guest Accessibility Department for detailed information. Printable luggage tags are available at the Online Check-In start page. This is exactly what I was told when I called HAL last week to clarify what the OBC could be used for. We have an OBC from Costco Travel Canada and Since Princess is part of the Carnival Family just like HAL is, the precedent exists. The next route would be basically to wait to get on the ship and pay the deposit in cash and plead with the front desk (sorry, don't know the technical term) to see if they would allow us to not pay for my son, but to cut his card off. Residents of all other countries should contact the nearest representative embassy or consulate for proper information. If you require the regular use of a wheelchair, we recommend that you bring your own wheelchair with you. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. With RCCL there was no hold, I gave my creditcard number and that was it. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Please Note: This online procedure must be completed prior to your sail date. All professional services are available from 8:00am until 10:00pm. While some credits are designated for certain activities (e.g., shore excursions), others give you the opportunity to spend it in multiple ways. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. For more information, consult your Customs Agency. To learn more and apply for the Holland America Line Rewards Visa Card,please visit hollandamericavisa.com. The choices are endless. In the absence of running water, use alcohol-based hand sanitizers to protect your health. What it means is that if in Ketchikan or Juneau or Skagway we decide we want to buy something special, I'm going to have to remember that I have a $2500 hold on my card. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. CC Help Jenn WebFind the best value cruise sailings to South America in January 2024. Together we can make a tremendous difference! Onboard credit amount is based on length of cruise and stateroom category booked. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. This is only a "hold' and not a charge to your credit card. Kosher meals are prepared off the ship in a kosher kitchen, frozen and brought to the table sealed in their original containers. Your stateroom keycard will be delivered to your stateroom. Please Note: You may choose either flexible/open dining or classic pre-set dining in the Dining Room, at the time of booking. Complimentary champagne will be served at the auctions. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Note: If you have purchased air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the ship in progress. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. For this reason,guests are encouraged to obtain travel medical insurance prior to travel. If you purchased a Daily plan and would like to upgrade to a Voyage plan, just return to Paid Internet and make your selection.). Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. Any excess deposit will be refunded to you at the end of the cruise. Theres little chance of getting bored or struggling for things to do on a Holland America Line (HAL) ship. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. Early Booking Bonus Offer is available for 1st/2nd guests only and applies only to the cruise portion of Alaska cruisetours. Do Not Sell or Share My Personal Information. Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Please do not place your baggage over the emergency floor lighting. Payment of any fines levied is the responsibility of the individual guest. Some countries impose an arrival or departure tax, which cannot be included on an airline ticket. AT&T Mobile Packages: Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. HAL reserves the right to apply this price protection and offer at its discretion. book by feb. 28 and get a bonus of $400 onboard credit, can you bring guests to the neptune lounge, silver medallion for guests sailing with us for a total of 300 days, gold medallion for guests achieving 500 days, and our high, what are the disembarking procedures at the end of the cruise. Rest assured that your passport will be fully secured by our staff. electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. Webspent on all Holland America purchases, including onboard purchases 2; Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted 2; Earn 5,000 points Please Note: To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. Hope all HAL ships will soon have this. Discover ancient cities, seaside towns and a rich culinary tradition. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. If we do not have your information by this deadline, you will be unable to sail. I am never surprised when a "home office" has no real clue of the stuff that actual happens on a ship or tour. Early Booking Bonus Offer fares available only on select departures and exclude Grand Voyages and any voyage lasting 5 days or less. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. For more detailed information, please see the PACKING ADVICE AND CLOTHING sections. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. If your OBC is from another source, other than Holland, you can get the amount refunded to you. railings, buttons, door handles, countertops, faucets, etc. Please note that this is a U.S. government regulation over which Holland America Line has no control. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. Purchase a Surf plan. Reconfirm any special requests with the Maitre d after you board. WebFor 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase (s). Yes. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. Our knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service. Cash is not accepted for individual transactions, e.g. Please Search for the many threads that have discussed this before. Travelers checks may be cashed at Guest Services. Unused TA credits were credited back to our credit card at the end of the cruise. In cities of embarkation and/or disembarkation outside the United States, wheelchair-lift vehicles may not be available. Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. WebEarn 2 points per $1 spent on all Holland America purchases, including onboard purchases2 Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted2 Earn 5,000 points after first purchase enough to redeem for a Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. For additional details on the prearranged rental program, please refer to the contact information below for Special Needs at Sea or ScootAround. Means no new earrings for my DW. Other terms and conditions may apply. Mariner Society loyalty members can enjoy an additional early booking bonus of up to $400 Onboard Credit per stateroom when you book within 90 days of a new season launch. If so, if one already has a beverage package, then I assume one could only use the OBC credit on board for things like extra cost wine and liquor (e.g., bottles of wine), the gift shop, the spa (also only booked on board) , or special events (like a wine testing) that have a fee (please advise if I misstated this -- thanks in advance). Requests will be confirmed or waitlisted at the time of booking. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. ONE THING THAT I WOULD LIKE ALL OF US TO DO - on your HAL surveys, recommend that HAL allows us to use OBC toward tours booked prior to boarding. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. (and yes I can afford to have a $2500 hold put on my card but it is the principle of the issue) I know a lot of families that don't have that much money and would enjoy a cruise, but wouldn't be able to pay $2500 for a cruise, another couple of thousand for airfare and then find out that they have to come up with another couple thousand instead of only a few hundred for tips. Dial 1-800-993-5483 (US). Room Dining is available 24 hours a day. Oxygen and/or oxygen equipment deliveries will NOT be accepted from any other company. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. Best Cruise Itineraries: Alaska | Mexican Riviera | Panama Canal, how much does it cost to take a holland america shuttle from fort lauderdale, do you reconise princess loralyy programoes you reconize princess lo, do you reconise princess loyality programme, holland america scedule from rotterdam to, holland america scedule from rotterdam to the. Or let it continue, as you disembark from the ship and journey inland. As previously mentioned in the BAGGAGE POLICIES & PACKING ADVICE section, you should not place valuables in your tagged luggage.